Case Studies    

Automated Toner – Law Firm

Customer Profile
Multi-state law firm with 2 locations and 100+ printers from various manufacturers. High volume, time-critical printing.

Customer Requirements
Require toner ordering automation, streamlined billing.

Automated Toner Solution
Automated Toner met with customer to understand the requirements and tailor our Automated Toner toner management solution to their organization. Provided complete solution for customer that provides toner to their locations accurately ensuring 100% in-production performance from their printers. Reduced the administrative hassles of processing hundreds of invoices from multiple toner suppliers to a single detailed invoice per month.

Benefits
Automated Toner has maintained full uptime for all printers under agreement going on 3 years in 2012.
Customer has realized both hard and soft cost savings from:

Saving 25% on average from previous spend on toner purchased through big box office supply stores

No loss of productivity for IT, purchasing or end-users for any administrative task associated with toner

Customer uses free reporting features in software we provide to track overall page counts, power consumption and thrown away toner

Resources

Automated Toner Account Executive crafted solution

Automated Toner Call Center crafted operational mechanics with customer's IT staff