Case Studies    

Automated Toner – Property Management

Customer Profile
Property management company with office locations and home users that use virtualized clients (VMs) and send their print jobs via the network to a local printer with 60+ printers from various manufacturers. Unique virtualized managed toner environment.

Customer Requirements
Require toner ordering automation for office and home locations in a virtualized environment with streamlined billing. Custom reporting to ensure maximum savings.

Automated Toner Solution
Automated Toner met with customer to understand the requirements and tailor our AutomatedToner toner management solution to their organization. Software was loaded on the network and on each users VM to provide 100% accurate shipment of toner to each location or home office. Provided complete solution for customer to provides toner to their locations ensuring 100% in-production performance from their printers. Reduced the administrative hassles of processing hundreds of invoices from multiple toner suppliers to a single detailed invoice per month. Provided customer software for custom reporting.

Benefits
Automated Toner has maintained full uptime for all printers under agreement nearly 1 year in 2012.
Customer has realized both hard and soft cost savings from:

Saving 20% on average from previous spend on toner purchased through big box office supply stores

No loss of productivity for IT, purchasing or end-users for any administrative task associated with toner

Software reporting at no cost provides reports on all aspects of usage including print counts, power consumption, thrown away toner and other reports the custom has setup to be delivered on a monthly basis or on-demand

Ability to get the job done and automated – no other solution tested or proposed had worked

Resources

Automated Toner Account Executive crafted solution

Automated Toner Call Center crafted operational mechanics with customer's IT staff