Case Studies    

Expert System Support – Local Newspaper

Customer Profile
Local Newspaper with one man IT staff that leverages technology fully for the production of the newspaper. Network infrastructure is business critical.

Customer Requirements
Requirement of near 100% up time for the production network 24x7x365. Must have very high availability as well as very high performance from the network, server, and storage infrastructure. Network security is paramount. Must have full integration and support to supplement the one man IT staff.

Expert System Support Solution
Virtualized server farm using VMware, Dell Servers and EqualLogics SAN to create fully redundant, highly available server farm infrastructure. WatchGuard Firewall appliance for perimeter security. Symantec End Point Protection for protecting both servers and desktops from virus and malware attacks. Symantec Backup Exec solution for data protection. Comprehensive support contract with 24x7x365 coverage, along with regularly scheduled Engineering hours for weekly Infrastructure Administration visits by high trained and certified eBryIT Enterprise Support engineers. 24x7x365 remote monitoring and management with alert notifications using LabTech MSP Software monitoring solution.

Benefits
100% uptime with no lost production due to IT issues for at least 5 years. Significant cost savings from reduced footprint of servers due to virtualization from power and cooling alone. Very green solution. Significant cost savings when compared to the cost of the newspaper bring this level and cross section of IT talent, experience and skills to their internal staff by direct hire.

Resources

Skilled and experienced project management

Skilled and experienced enterprise support engineering staff

Multiple direct relationships with OEM IT vendors across the industry that enables us to bring the right resource to attack any issue NOW